The Shadow Message Every senior leader eventually discovers a quiet truth. The message you deliver is rarely the message your organisation receives. You outline a priority. They hear a warning. You describe an opportunity. They hear risk. You share a timeline. They hear pressure. It is never about your intention. It is always about the […]
WHAT LEADERS SAY, AND WHAT THE ORGANISATION HEARS Read More »
There is a moment in every transformation where the penny finally drops.It is the moment leaders realise the problem was never the plan. It was never the capability. It was never the people. It was the narrative. I watched this play out again this year. A leadership team convinced they had great communication, because messages
Flipping the Narrative Read More »
When we buy for ourselves, we trust our instincts.We walk past the department store and step into the boutique. We choose the jeweller who knows our taste, the tailor who notices the detail others miss, the small brand that feels crafted rather than produced. We do it because quality feels personal. Because care cannot be
The Boutique Bias: Why Leaders Buy Big and Lose Bigger Read More »
A recent MIT report confirms a stark reality. U.S. businesses have invested up to $40 billion in artificial intelligence, with 95% achieving almost no measurable return. This is not a rounding error on an IT budget. It is a strategic miscalculation at the highest levels of leadership. The failure is not in the technology, but
The AI Cargo Cult: MIT Confirms a $40 Billion Execution Failure Read More »
August has a sound. It is the sound of quiet. Out-of-office replies multiply, phones fall silent, and the frantic urgency of the first half of the year finally drifts away. For most, it feels like a collective exhale. A time to pause, to coast. But this quiet is deceptive. It is not an absence of
The Unfair Advantage of an Empty Office Read More »
It’s impossible to escape the noise around Artificial Intelligence. It’s positioned as the answer to everything from operational efficiency to market disruption. We see the familiar playbook being rolled out by the large consultancies, presenting AI as a universal solution that can be bought and plugged in, instantly transforming any business into a futuristic leader.
Beyond the AI Hype: The Question Most Businesses Forget to Ask Read More »
(But saying it doesn’t mean they know how to do it) You can always tell when a message is starting to land. Not because it’s declared boldly, but because it begins to slip quietly into the language. Not loudly, of course, just quietly buried in their latest research. A recent McKinsey study asked CFOs what
Oh the irony… The big consultancies have finally said it out loud! Read More »
Most Businesses Would Rather Lose a Million Pound Quietly Than Spend Fifty Grand Loudly I came across a short video from Rory Sutherland recently that hit a nerve. One of those deceptively simple stories that exposes something deeper. He was driving past a Shell garage on the A40. From the road, it looked completely shut.
Who’s Switching The Lights On? Read More »
“So what is it you actually do?” A fair question.Especially when you don’t fit neatly into the usual boxes. Not consultancy.Not recruitment.Not interim. And yet — we’re often called in after one of those hasn’t delivered. Because when the board doesn’t want another presentation…When the new system still isn’t working and no one can say
When none of the usual boxes fit… Read More »
The Transformation Illusion Management consultancies have perfected the art of selling transformation. It’s a billion-pound industry built on promises of reinvention, disruption, and bold new futures. And yet, year after year, study after study, the data tells a different story: Yet the same consultancies keep selling the same dream—and executives keep buying it. The Theory
The Great Consulting Farce: Part Two Read More »